Privacy Policy
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Effective Date: 01 July 2015
Last Updated: 01 July 2025
At Accurex RCM we are committed to protecting the privacy and security of personal, professional, and healthcare information entrusted to us.
This Privacy Policy explains how we collect, use, and protect information through our website and services in accordance with HIPAA, HITECH, and applicable data protection laws.
1. Information We Collect
We may collect and process the following categories of information:
Personal & Business Information: Name, email, phone, organization name, and role details when you contact or register with us.
Protected Health Information (PHI): Client and patient information handled only under HIPAA-compliant processes.
Website Usage Data: IP address, browser type, device data, referring URLs, pages visited, and time spent.
Cookies & Analytics: To enhance user experience, analyze traffic, and improve our service delivery.
2. How We Use Your Information
Your data helps us to:
Deliver and improve our revenue cycle management (RCM) and medical billing solutions
Communicate with you regarding support, updates, and proposals
Ensure regulatory compliance (HIPAA, HITECH, PCI-DSS)
Customize website experience and content relevance
Process transactions and manage client relationships
3. HIPAA & Data Security Compliance
Accurex RCM maintains strict administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and availability of all PHI.
Our security framework includes:
Encrypted data transmission (SSL/TLS)
Role-based access control
Regular vulnerability testing
Secure data centers with limited access
All employees handling PHI undergo HIPAA training and sign confidentiality agreements.
4. Data Sharing & Third Parties
We may share data only when necessary to:
Fulfill service obligations via trusted partners or vendors under strict Business Associate Agreements (BAA)
Comply with legal or regulatory requests
Protect the rights, safety, or property of Accurex RCM, our clients, or others
No PHI or personal data is ever sold or shared for marketing purposes.
5. Cookies & Tracking Technologies
We use cookies and analytics tools (like Google Analytics) to understand how visitors interact with our site.
You can manage or disable cookies via your browser settings.
6. Your Rights & Choices
You may:
Request access to, correction, or deletion of your personal data
Withdraw consent for non-essential communication
Inquire about how your data is stored or processed
Requests can be made at su*****@********cm.com
7. Data Retention
We retain data only for as long as required to provide services, meet contractual obligations, and comply with legal requirements.
8. External Links
Our website may link to third-party resources. Accurex RCM is not responsible for the content or privacy practices of external sites.
9. Policy Updates
We may periodically update this Privacy Policy. The revised version will be posted on this page with an updated “Effective Date.”